https://sellerhelpdesk.freshdesk.com/support/home 2026-08-23T08:02:19+00:00 always 1.0 https://sellerhelpdesk.freshdesk.com/support/solutions 2026-08-23T08:02:19+00:00 always 0.8 https://sellerhelpdesk.freshdesk.com/support/solutions/151000218472 2026-08-23T08:02:19+00:00 always 0.8 https://sellerhelpdesk.freshdesk.com/support/solutions/151000218643 2026-08-23T08:02:19+00:00 always 0.8 https://sellerhelpdesk.freshdesk.com/support/solutions/151000218644 2026-08-23T08:02:19+00:00 always 0.8 https://sellerhelpdesk.freshdesk.com/support/solutions/151000218645 2026-08-23T08:02:19+00:00 always 0.8 https://sellerhelpdesk.freshdesk.com/support/solutions/151000218646 2026-08-23T08:02:19+00:00 always 0.8 https://sellerhelpdesk.freshdesk.com/support/solutions/151000218647 2026-08-23T08:02:19+00:00 always 0.8 https://sellerhelpdesk.freshdesk.com/support/solutions/folders/151000549034 2026-08-23T08:02:19+00:00 always 0.64 https://sellerhelpdesk.freshdesk.com/support/solutions/folders/151000549526 2026-08-23T08:02:19+00:00 always 0.64 https://sellerhelpdesk.freshdesk.com/support/solutions/folders/151000549534 2026-08-23T08:02:19+00:00 always 0.64 https://sellerhelpdesk.freshdesk.com/support/solutions/folders/151000549535 2026-08-23T08:02:19+00:00 always 0.64 https://sellerhelpdesk.freshdesk.com/support/solutions/folders/151000549536 2026-08-23T08:02:19+00:00 always 0.64 https://sellerhelpdesk.freshdesk.com/support/solutions/folders/151000549537 2026-08-23T08:02:19+00:00 always 0.64 https://sellerhelpdesk.freshdesk.com/support/solutions/folders/151000549539 2026-08-23T08:02:19+00:00 always 0.64 https://sellerhelpdesk.freshdesk.com/support/solutions/folders/151000549543 2026-08-23T08:02:19+00:00 always 0.64 https://sellerhelpdesk.freshdesk.com/support/solutions/folders/151000549545 2026-08-23T08:02:19+00:00 always 0.64 https://sellerhelpdesk.freshdesk.com/support/solutions/folders/151000549548 2026-08-23T08:02:19+00:00 always 0.64 https://sellerhelpdesk.freshdesk.com/support/solutions/folders/151000549563 2026-08-23T08:02:19+00:00 always 0.64 https://sellerhelpdesk.freshdesk.com/support/solutions/folders/151000549573 2026-08-23T08:02:19+00:00 always 0.64 https://sellerhelpdesk.freshdesk.com/support/solutions/folders/151000551851 2026-08-23T08:02:19+00:00 always 0.64 https://sellerhelpdesk.freshdesk.com/support/solutions/folders/151000551948 2026-08-23T08:02:19+00:00 always 0.64 https://sellerhelpdesk.freshdesk.com/support/solutions/folders/151000551952 2026-08-23T08:02:19+00:00 always 0.64 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000180609-reporte-de-ventas-y-pagos 2025-09-03T22:10:41+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000185058-de-la-venta-al-pago-fórmula-dafiti-paso-a-paso 2025-09-03T22:11:01+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000185697-detalle-de-pago-vs-factura-en-qué-se-diferencian- 2025-09-03T22:11:42+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000185846-fecha-de-pagos 2025-09-03T22:12:16+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000185848-facturar-ventas-con-cupón-aplicado 2025-09-03T22:12:43+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000185853-facturación-para-pedidos-devueltos 2025-09-03T22:13:09+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000185856-guía-rápida-para-facturar 2025-09-03T22:13:49+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193292--qué-es-crossdocking-ventajas-para-el-cliente-el-modelo 2026-08-12T22:06:45+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193295--cómo-funciona-el-módelo-crossdocking- 2026-08-12T22:12:18+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193296-ciclo-de-vida-de-pedidos-cómo-funcionan-los-cambios-de-estado- 2026-08-12T22:15:06+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193299-despachos-optimos 2026-08-12T22:18:20+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193301--cómo-funciona-la-recolección-horarios 2026-08-12T21:19:05+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193302-ciclo-de-vida-de-pedidos 2026-08-12T21:22:36+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193303--quién-realiza-los-cambios-de-estado- 2026-08-12T21:27:03+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193304-generación-de-guías-y-manifiestos-dropshipping 2025-09-03T21:43:36+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193305-reglas-para-los-envíos- 2026-08-12T21:30:51+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193308-envié-incompleto-y-necesito-una-guía-qué-puedo-hacer- 2025-09-03T21:53:01+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193309-el-cliente-coloco-mal-su-documento-de-identidad-que-hago- 2025-09-03T21:53:34+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193310--que-debo-hacer-si-aparece-error-en-la-generación-de-la-guía- 2025-09-03T21:55:16+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193311-tengo-órdenes-que-se-venden-con-stock-1- 2025-09-03T21:56:15+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193312--qué-hago-si-un-cliente-se-contacto-directamente-con-mi-tienda- 2025-09-03T21:56:47+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193313-no-tengo-stock-como-cancelo-algunas-órdenes 2025-09-03T21:57:22+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193314--cuáles-son-los-tipos-de-penalidad-que-existen- 2025-09-03T21:59:15+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193315-me-cobraron-penalidades-injustificadamente-qué-puedo-hacer- 2025-09-03T21:59:43+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193319-guía-de-buenas-prácticas-para-poder-obtener-el-bono-operacional 2025-09-03T22:01:12+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193321-me-llamó-la-transportadora-porque-la-dirección-del-cliente-está-errada-qué-puedo-hacer- 2025-09-03T22:03:27+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193322--cómo-puedo-saber-cuál-es-el-estado-real-de-mis-órdenes- 2025-09-03T22:05:36+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193325--cuál-es-el-flujo-de-devoluciones- 2025-09-03T22:07:27+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193327--que-debo-hacer-si-recibí-un-producto-que-no-se-podía-devolver- 2025-09-03T22:08:05+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193329--cuáles-son-los-productos-que-no-aplican-para-devolver- 2025-09-03T22:08:27+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193331--qué-debo-hacer-si-recibo-una-devolución-y-excede-los-tiempos-para-devolver- 2025-09-03T22:08:50+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193333--qué-debo-hacer-si-no-recibo-información-previa-a-una-devolución- 2025-09-03T22:09:21+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193334--qué-debo-hacer-si-me-rechazan-un-reclamo-de-una-devolución-en-mal-estado- 2025-09-03T22:09:47+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193336-despache-mi-pedido-pero-no-cambia-de-estado-que-hago- 2025-09-03T22:06:52+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193337-necesito-más-días-para-despachar-que-hago- 2026-08-12T22:19:49+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193338-necesito-más-días-para-despachar-que-hago- 2026-08-12T21:46:36+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193425--cómo-calculan-el-valor-a-pagar-a-mi-cuenta- 2025-09-03T22:14:12+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193474-despache-una-orden-cancelada-que-hago- 2025-09-03T21:58:40+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193811-cancelaciones-parciales 2026-08-12T21:48:29+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193813--puedo-hacer-cancelaciones-parciales- 2026-08-12T22:21:22+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193825-pago-por-siniestros-y-ajustes 2025-09-03T22:15:10+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193826-plantilla-de-conciliación-de-pagos-con-dafiti-todo-lo-que-necesitas-saber-como-partner 2025-09-03T22:15:53+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193835-incumplimiento-de-recolección 2026-08-12T21:50:31+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193838--cuáles-son-mis-indicadores-operativos- 2025-09-03T22:01:53+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193883--cómo-creó-las-credenciales-para-la-api-v2- 2025-09-03T22:18:53+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193884--qué-es-api-key- 2025-09-03T22:19:24+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193885--quién-debe-enlazar-la-politica-comercial-desde-mi-integrador- 2025-09-03T22:20:09+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193886--con-cuáles-integradores-trabaja-dafiti- 2025-09-03T22:20:44+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193889-endpoint-por-api-v2-para-descargar-la-guía-etiqueta-de-despacho 2025-09-03T22:21:07+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193890-endpoint-por-api-v2-para-crear-el-manifiesto-de-despacho 2025-09-03T22:21:49+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193894-endpoint-por-api-v2-para-encontrar-el-productid 2025-09-03T22:24:21+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193895-endpoint-por-api-v2-para-encontrar-las-tallas-de-un-sku 2025-09-03T22:25:00+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193896-campos-obligatorios-para-crear-un-producto-en-la-api-v2 2025-09-03T22:25:25+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193907-endpoint-para-consulta-de-precios 2025-09-03T22:26:05+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193908-endpoint-para-revisar-el-stock-de-los-productos 2025-09-03T22:26:28+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193909-endpoint-para-ver-los-pedidos 2025-09-03T22:22:10+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193910-endpoint-para-cancelar-órdenes 2025-09-03T22:22:45+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193911-endpoint-para-cambios-de-estado-a-ready-to-ship 2025-09-03T22:23:33+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193912-request-de-una-nueva-venta 2025-09-03T22:23:57+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193913--cómo-puedo-obtener-el-productsetid- 2025-09-03T22:27:13+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193914--qué-es-offset- 2025-09-03T22:27:41+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193915-manual-de-integración-api-v2 2025-09-03T22:17:01+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193916-actualización-de-la-api-v1-fechas-de-deprecación 2025-09-03T22:17:35+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193924--por-qué-vender-en-un-marketplace-como-dafiti- 2026-08-04T23:23:28+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193925--cómo-garantizo-una-buena-experiencia-a-mis-clientes- 2026-08-04T23:26:54+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193929-proceso-de-carga-de-pum-y-registro-invima-para-productos-de-cuidado-personal 2026-08-05T01:54:40+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193940-creación-de-productos-individuales 2026-08-05T21:51:31+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193941-creación-de-productos-de-forma-masiva 2026-08-05T01:45:07+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193943-descripción-de-productos 2026-08-05T02:22:31+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193944-errores-de-sincronización 2026-08-05T01:49:54+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193945-control-de-calidad 2026-08-05T01:52:25+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193946-guía-de-tallas 2026-08-05T21:44:49+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193949-actualización-masiva-de-precios-stock-e-imágenes 2026-08-05T21:50:15+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193954-rechazo-de-productos 2026-08-05T01:56:51+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193958--fotos-que-venden- 2026-08-05T21:59:09+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193962--por-qué-tener-un-buen-contenido- 2026-08-05T21:53:13+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000193964-importancia-de-la-tabla-de-tallas 2026-08-05T21:55:08+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000194371-tips-generales 2026-08-05T22:06:09+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000194372--cómo-puedo-saber-cuales-son-mis-productos-más-vendidos- 2026-08-05T22:08:59+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000194373-esquema-de-comisiones- 2026-08-05T22:11:11+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000194374-pauta-comercial 2026-08-05T22:14:43+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000194375-calendario-comercial-2026 2026-08-05T22:20:02+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000194380-participación-en-activaciones-comerciales 2026-08-05T22:27:11+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000206643-despachos-a-tiempo 2025-09-03T22:02:40+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000215169-agrupación-grupo-por-colores 2026-08-05T21:47:11+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000217641--cómo-poner-mi-tienda-en-modo-vacaciones-en-seller-center- 2026-08-04T23:33:08+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000217643-creación-de-cuenta-en-seller-center 2026-08-04T23:35:56+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000217817-agregar-quitar-correos-de-los-enviados-automáticamente-por-seller-center 2026-08-04T23:44:07+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000218059--qué-tipo-de-imágenes-y-fondos-no-está-permitido-cargar- 2026-08-05T22:02:21+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000218076-generación-de-guías-y-manifiestos-crossdocking 2025-09-03T21:52:34+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000219889-motivos-de-devolución-guía-práctica-para-tu-equipo 2025-09-15T23:40:00+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000219892-tiempos-de-reclamación 2025-09-16T00:20:40+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000221487-devolución-reportada-como-incompleta 2025-10-28T19:28:46+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000221488-comunicación-con-clientes 2026-08-12T21:55:40+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000221490-proceso-de-cambio-de-estado-de-devoluciones 2025-10-28T20:40:34+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000221499-plazos-de-respuesta-o-revisión-de-tickets 2026-08-04T23:46:07+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000221502-seller-potencial 2026-08-04T23:49:01+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000221505-cambio-de-razón-social 2026-08-05T22:29:31+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000221534-actualizar-información-de-contacto 2025-10-29T02:44:25+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000222202-se-vendió-un-producto-a-un-precio-diferente 2026-08-12T21:58:08+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000222205-precios-no-viajaron-del-integrador-a-dafiti 2025-11-05T00:22:05+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000222206-despache-una-orden-bajo-una-guía-diferente 2025-11-05T00:28:43+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000222207-necesito-crear-una-marca-nueva 2026-08-05T22:31:56+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000222209-la-dirección-del-cliente-es-errada 2025-11-05T00:57:57+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000222210-necesito-guías-etiquetas-adicionales 2025-11-05T01:27:55+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000222213-error-manifiesto-de-despacho 2025-11-05T01:43:39+05:30 always 0.512 https://sellerhelpdesk.freshdesk.com/support/solutions/articles/151000222214-una-orden-no-integro-y-no-la-puedo-procesar 2025-11-05T01:49:47+05:30 always 0.512